Piez Privacy Policy

Revision Date: November 11, 2015

Tomatinos European Cuisine (“Piez Bistro”, “PiBox”, “we”, “us”) respects the privacy of its customers (“you”). The following privacy policy has been developed to show our commitment to protecting your privacy when using our websites and/or PiBox scheduled meal delivery service (“our Service”) (http://www.pibox.ca). For this purpose we need to collect some basic personal information about customers. This policy defines what information we may collect from you, what we use the information for, and who we share that information with. By using our services, you are accepting what is defined and set forth hereinafter in this Privacy Policy.

Collected Information

Identification

We collect basic information that can be used to identify and verify customers. This information includes your name, email address, phone number, address for delivery, billing address, and payment information. We may collect this information through a mobile application or website.

Cookies and Use of Cookie Data

We may assign your device one or more cookies to facilitate access to our Service as well as enhance your experience.

Third Parties

We do not provide information that is non-anonymized to any third parties, other than to complete and confirm identity and payment informations during transactions and to secure funds.

How We Use the Collected Information

The information that we collect for you can be used to:

Personalize your experience with our Service;

Manage, Evaluate, and Improve on our Services;

Verify accounts or authenticate your identity;

Prevent fraud, identity theft or credit card fraud;

Communicate with you (such as through updates, special offers, promotions, newsletters, etc.);

Enforce our terms of service;

Perform application or web analytics;

Provide suggestions on products to best suit your lifestyle.

Any other purpose that we deem fit in an effort to improve our business practices or Services.

We and/or third party organizations will collect the information. Third party organizations will only collect/use information to perform services for, by or through us and our Service.

Sharing of your Information

Legal Situations, Liabilities or Obligations

We may disclose any information, including personal information:

In the event of a court order, subpoena, investigative demand, or a request from law enforcement/government agency. We may waive or raise any legal obligation available to us.

To establish or exercise our legal rights, defend against legal claims, or as otherwise required of us by law.

In the event of an investigation to prevent fraud, wrongdoing, protection of rights, and to ensure safety of our customers, employees, and company.

In the event of a merger, asset sale, or bankruptcy.

Choice with your collected data

You will not have the option to withhold requested information - for billing purposes and delivery confirmation all requested information is necessary unless otherwise noted.

 

All data collected during surveys will be anonymized after receipt - contact information will be solely used for:

Assigning entries into any applicable giveaways or incentives in conjunction with the respective survey (in addition to contacting the winner of such giveaways or promotions); or

Follow up on a complaint or concern concerning our staff, our business or the Service.

Protection of Collected Data

We employ security measures to help protect your information while using our services, but no system can be completely secure. Therefore, we do not promise that your personal information can remain secure in the event of a security breach. Your payment information is handled in confidence through third party services, and are thus subject to their respective terms of service and security measures.

 

Information can be found on this at: https://stripe.com/ca/terms

Children’s Privacy

Our services are for general use, but we prohibit access to persons under the age of 13. We do not knowingly collect information from children under the age of 13.

Use of Service outside of Canada

If you are using our service from outside of Canada, please be aware that the information that we received will be processed in Canada and may be transferred to our servers and other data processing facilities globally.

Changes to Privacy Policy

The privacy policy will be updated when we deem it necessary. We recommend you check the policy periodically to inform yourself of any changes. When a change is made the “Revision Date” at the top of the policy will be changed to reflect when it has been updated. We are not obligated to inform you as a customer when updates, revisions or changes are made, but we may do so periodically via the service, email provided or any combination of methods.

Lifespan of Collected Information

Identifying, personal or other information (metadata, usage information, etc.) may remain stored on our servers or other storage mediums even after termination of service to you or removal from our mailing list. Such policies are governed by our Terms of Service.

Contact Us

If you have any questions, concerns or issues regarding our Privacy Policy, please feel free to contact us as follows:

 

Privacy Officer
c/o

Tomatinos European Cuisine
Piez Bistro
105 - 635 Portland Hills Drive
Dartmouth, N.S
B2W 0J7

hello@piezbistro.com